Service Engineer ( Hotline & Training)

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CÁC PHÚC LỢI DÀNH CHO BẠN

GOOD REMUNERATION PACKAGE

MÔ TẢ CÔNG VIỆC

The job-holder will perform tasks relating to Hotline & Training Engineer as follows:

***Hotline
• Perform customer support on Phone / Email about all Panasonic represented
machines. (Troubleshooting issue, machine/parts information/ parts quotation….).
• Windows person to contact with Singapore / Japan side to follow up and
troubleshoot issue / customer’ requirements.
• Windows person between customer and Customer Service Team to transfer
information and push up troubleshooting progress.

***Training
• In charge of Training team to conduct training for CS members at training center
or customers at customer side.
• Build up training documents system / training schedule.
• Build up Evaluation Technical Skill System for CS members.

YÊU CẦU CÔNG VIỆC

• Bachelor’s Degree in Electrical/Mechanical or Mechatronic Engineering or related
equivalent.
• 1-2 years or more, graduation of technical field service experience maintaining and repairing industrial equipment.
• Or working in the technical team in the manufacturing.
• Good communication / reporting / training skill is must.
• Strong mechanical, electrical, electronics skills.
• Have experience about SMT/AI is advantage.
• Foreign language: English level is intermediate or higher (Japanese/Korea is a plus.)
• Able to work independently and work under pressure
• Service mind characteristic.
• Computer proficiency including software relevant applications.

* BENEFITS:
Successful candidate will be offered a GOOD REMUNERATION PACKAGE, and chances for self development and promotion in a professional working environment.

* APPLICATIONS:
If you are matched with the requirements and interested in the position, please send your application set (including Letter of Application, updated CV with picture, and other supporting documents) via email by CLICK ON “APPLY” or “NỘP ĐƠN” button to attach your application set.

Please send your CVs by attached files.
Kindly be noted that only short-listed candidates will be notified.

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